Sustainability Management
“It’s a matter of treatment – embracing responsibility for a tomorrow worth living in”
Our sustainability-specific guiding principle is reflected in our commitment to a responsible approach to the environment, social issues and ethical corporate governance. As a family business, Croma was committed to a sustainable corporate policy long before ESG (Environmental, Social, Governance) became established in the corporate world. This deep-rooted understanding of responsible entrepreneurship enables Croma to realise the full potential of sustainable corporate management.
With the help of our specially developed sustainability strategy, we can anchor and improve our sustainability activities in the long term. From 2024, we will communicate relevant, sustainability-specific information and ESG key figures as well as progress towards our sustainability goals via the annual Sustainability Report.
Sustainability measures
For the development of measures, Croma's key topics were analysed using a double materiality analysis, taking into account the entire value chain, and then set in relation to the United Nations Sustainable Development Goals. The analysis showed that Croma can make the greatest contribution to 10 of the 17 sustainability goals. Our division-specific goals and milestones as well as measures already implemented are listed in the following overview.
Goals
- Re-authorise all existing product groups under MDR by 2024
- Achieve nomination as a top Austrian employer by 2026
- Screen all marketing campaigns according to ethical marketing principles by 2026
Milestones
- Keep default rate constantly below 5%
- Achieve MDR re-authorisation of all dermal fillers (100%) by 2024
- Develop screening parameters for ethical marketing by 2025
Measures
- Redraft all technical dossiers by product group, submission and implementation of assessment procedures by 2024
- Introduce workplace health promotion by 2025
- Develop and introduce accident prevention strategy by 2025
- Develop guidelines for ethical marketing by 2025
- Integrate ESG into external training programme by 2025
- Achieve ISO 45001 certification by 2026
Implemented
- Achieve MDR re-authorisation for 50% of product groups
- Install company training room with range of courses
- Offer medical counselling at the site
- Introduce external employee assistance programme with health experts
Goal
- Achieve nomination as a top Austrian employer by 2026
Milestones
- Increase the proportion of women in top management by 100% by 2026 (base year 2023)
- Eliminate the gender pay gap by 2026
Measure
- Develop equity, equality, diversity and inclusion strategy by 2025
Implemented
- Achieve work and family certification
- Introduce flexible and family-friendly working time models
Goal
- Reduce fresh water consumption in production by 20% by 2030 (base year 2023)
Milestone
- Create a calculation model for company-wide water consumption, extraction and recycling by 2025
Measure
- Create strategy paper to increase water efficiency incl. catalogue of measures by 2026
Implemented
- More environmentally friendly neutralisation of wastewater with carbon dioxide instead of phosphoric acid
Goal
- Achieve climate neutrality of the company for Scope 1+2 by 2035
Milestones
- Create calculation model for company-wide energy consumption by 2025
- Use 100% green electricity throughout the company by 2026 (base year 2023)
- Introduce an energy management system by 2028
Measures
- Identify potential energy savings by 2025
- Introduce a green mobility policy by 2025
- Switch outsourced locations and affiliates to using green electricity by 2026
- Create concept for utilising waste heat from waste water by 2026
Implemented
- Introduce environmental management system in accordance with ISO 14001
- Install photovoltaic systems at the headquarters
- Purchase 100% green electricity (AT)
- Installation of e-charging stations at the headquarters
- Bicycles for free use at the headquarters
Goals
- Achieve nomination as a top Austrian employer by 2026
- Purchase materials and raw materials exclusively from sustainable companies by 2030
Milestones
- Maintain a company rating of at least 3 points on Kununu
- Demand commitment to the code of conduct from all partner companies by 2025
- Develop an evaluation model for sustainable companies by 2025
- Reduce staff turnover rate to 8.5% by 2026 (base year 2023)
Measures
- Conduct ESG supplier audits by 2025
- Provide ESG information in contracts by 2025
- Introduce sustainable procurement guidelines by 2025
Implemented
- Demand commitment to the code of conduct from all new contractual partners
- Introduce code of conduct for business partners
Goal
- Introduce a circular product group from our own cosmetics line by 2030
Milestone
- Create a pilot project for a circular cosmetics line by 2028
Measures
- Carry out life cycle analysis for cosmetics product group by 2024
- Develop concept for circular cosmetics line by 2024
- Carry out research project to increase innovation in secondary and tertiary packaging by 2028
- Increase EU purchasing volume (raw materials, production, packaging) for in-house production to 90% by 2030 (base year 2023)
Implemented
- Switch to foldable and reusable transport and temporary storage boxes to reduce external empty storage and associated lorry transports
- Switch blister cover film to more environmentally friendly paper and dispense with environmentally harmful coating on the paper lid
Goal
- Achieve nomination as a top Austrian employer by 2026
Milestones
- Maintain performance review meetings at 100%
- Increase average number of training sessions per employee by 20% by 2026 (base year 2023)
Measures
- Introduce age and generation management by 2025
- Develop equity, equality, diversity and inclusion strategy by 2025
Implemented
- Achieve work and family certification
Goal
- Achieve 0% virgin plastic in secondary and tertiary packaging by 2030
Milestones
- Create a calculation model for company-wide waste by waste type and recycling method by 2025
- Create calculation model for company-wide purchasing volume of non-renewable, renewable, recycled and virgin plastic materials by 2026
Measures
- Create a catalogue of measures to reduce virgin plastic in secondary and tertiary packaging by 2025
- Increase purchasing volume of renewable and recycled secondary and tertiary packaging by 15% by 2030 (base year 2024)
Implemented
- Achieve a significant reduction in material waste by optimising the blister packaging process
- Optimise waste separation system by 2025
- Achieve 0% landfill waste by 2025
Goal
- Achieve climate neutrality of the company for Scope 1+2 by 2035
Milestones
- Create calculation model for company-wide GHG emissions by 2025
- Reduce transport emissions in the logistics sector by 50% by 2035 (base year 2023)
Measure
- Develop and measure science-based targets by 2026
Implemented
- Calculate corporate carbon footprint (Scope 1, 2, 3)
Goals
- Conduct code of conduct training for all employees by 2026
- Achieve positive completion of company-wide compliance audits by 2026
- Conduct ESG screening of all Croma business partners by 2026
Milestones
- Introduce assessment model for compliance audits by 2025
- Conduct code of conduct training for 100% of new hires by 2025
- Conduct code of conduct training for 50% of employees by 2025
- Conduct code of conduct training for 100% of affiliates by 2025
- Develop assessment model for sustainable companies by 2025
Measures
- Create training programme for code of conduct by 2024
- Develop concept for compliance audits and create checklist by 2025
- Introduce company-wide operational excellence by 2025
- Introduce corporate risk management by 2025
- Develop concept for ESG screening incl. analysis method by 2025
Implemented
- Include mandatory compliance with the code of conduct in the service contract
- Introduce code of conduct for business partners