Reporting system

If you have any questions about our Code of Conduct or other compliance-related matters, please contact Croma’s Compliance Officer: compliance@croma.at 

Procedure in the event of violations  

It is the obligation of every Croma employee to report violations of the Code of Conduct or other misconduct in order to ensure compliant behaviour and protect Croma from risks and damage. This also applies in particular if employees are not directly affected by the violation. In many cases, damage can be averted or the extent of damage reduced by reporting an offence in good time. Every anonymous report should contain as many details and facts about the possible incident as possible. Reporting an offence will in no case have any consequences or disadvantages for the reporting employee. However, if it can be proven that unfounded allegations are made for personal reasons, Croma reserves the right to take disciplinary action against the reporting employee.

The internal reporting system is available at:

Croma Reporting System

Every internal report helps the company investigate issues independently and continue to improve. Therefore, we ask that you always use the internal platform as your first point of contact.

This is especially important if you notice any actions or behavior that are not—or do not appear to be—in line with our stated commitment—examples include misconduct, questionable practices, or deviations from guidelines and procedures. In such cases, we encourage you to speak up and report these observations to us. You can do so as an employee, former employee, customer, external partner, or anyone else with a relationship to croma.

After receiving a report, the Compliance Officer will check it for plausibility and consistency. If the requirements for this are met, an internal investigation of the incident will be initiated and, if necessary, the state authorities will be informed. If possible with regard to confidentiality and data protection, the reporting party will be informed of the outcome of the investigation once it has been completed.